How to Process a Refund on an Ingenico iWL220, iWL250, iCT220 and iCT250 credit card machine HD

This is a Helcim video tutorial showing how to process a refund on the EMV ready Ingenico Ingenico iWL220, iWL250, iCT220 and iCT250 credit card machine. https://www.helcim.com/support/article/126-ingenico-telium-terminals-processing-a-refund/ 1) Press [2] for RETURN 2) Enter the supervisor password (see https://www.helcim.com/support/articl... ) 3) Enter refund amount and press green [OK] button 4) Insert chip card into reader, swipe the card or manually enter the card number 5) Have customer enter PIN and press green [OK] button 6) Select [YES] or [NO] for customer copy of the receipt For more information and pricing on our merchant services, please visit our website: https://www.helcim.com/ca/credit-debit-machines/equipment/ingenico-iwl250/