Is UX Getting Better or Worse? (Jakob Nielsen Keynote) HD

Each UI generation often takes two steps forward, then one step back. Even as new technologies emerge (e.g., Artificial Intelligence (AI) and speech recognition), knowing established UX guidelines will help you avoid missteps. The WeChat user research discussed in the video: https://www.nngroup.com/articles/wechat-integrated-ux/ Recorded at the UX Conference in Copenhagen, Denmark. UX Conference info: https://www.nngroup.com/ux-conference/