Managed Network Services in Indonesia - telkomtelstra HD

22.05.2016
http://www.telkomtelstra.co.id/id/layanan-managed-solutions/managed-network-services-mns.html We are more connected than ever. Digital technology makes running your business easier. But buying hardware and building your own complex data centres can be expensive and impact the growth and agility of your business. Telkomtelstra can help grow your business flexibly with Managed Network Services. MNS uses Integrated Service Management providing end-to-end network transparency with streamlined support and response processes. The telkomtelstra Infinity Portal is your window into your ICT environment - in real time. It provides a single view of the performance of your Managed Network, Private Cloud and other Managed Services. When you think about the tools you use today it can feel more like you are trying to manage a war room. All that data from different systems and vendor reports. Whether you are in the office, on the road or even simply enjoying time with family, having the right information and tools at the touch of a button, can ensure you are able to respond to the needs of your business when you are ready. The telkomtelstra Infinity Portal provides you with all of the information and tools you need: • Review performance reports • Assess current incidents • Raise change requests • and even communicate with the experts who are helping you to manage your network service from telkomtelstra. The telkomtelstra Infinity Portal provides a new level of transparency and capability, which will empower your business to respond to today’s dynamic world. It’s important that you can decide for your business how you want to manage your Managed Network Services. That’s why telkomtelstra gives you the flexibility to identify what level of support you need from Gold , Silver, Or Bronze according to your business needs. Telkomtelstra is able to manage your network from the LAN environment through the network and into the data centre. This single view means there is no demarcation between suppliers. Telkomtelstra integrates: • Vendors • Field Service partners • The Telkom network • And is able to ensure that the problem can be identified and completed as fast as possible the whole time keeping you informed of the status of the resolution through the telkomtelstra Infinity Portal. Telkomtelstra’s Managed Network Service is not just about providing Service Levels or sharing the right information, it is also about supporting your business to the highest standard possible. For that reason we provide proactive management of your network and connected devices to ensure we are resolving any problems before your business is impacted. Telkomtelstra also provides Service Management sitting with your team every month to review the performance of the services we provide as well as providing recommendations on how you can maximise the capability of your ICT assets and how to ensure they are performing to the needs of your organisation. Telkomt

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