Why consumers demand quality in 2022 HD

After years of living in the face of uncertainty, consumers are weary, guarded about their spending, and used to constantly resetting their expectations and adapting their patterns of activity. In 2022, consumers will continue testing new ways to fulfill their needs with an eye toward long-tail pandemic disruption; in the process, their new behaviors will create new economies. (By Forrester.com; OCT 27 2021)