Call Center Interview (Hindi/English) : BPO Interview questions & answers HD

This is a sample Interview that we made to help people who want to get in to call center. Everything about Call Center (BPO) in Hindi. There are two types of call center based on process 1. #Inbound where customers call to the customer care or agent and 2. #Outbound where agents call to #customers for telemarketing or product selling purpose. Based on language it is categorised in two types 1.Domestic in this calls are in local language and 2. International as the name says English. #CallCenter Interview : #BPO #Interview questions & answers This is one of the typical types of interview that you might encounter in when you apply as a call center agent. Questions that you will hear are the most common questions that you need to be familiar of.