Learn Telephone English - 100 Sentences You Can Use on the Phone | How to Talk on the Phone HD

Learn 100 useful sentences that you can use on the phone. Also see - MOST COMMON MISTAKES IN ENGLISH & HOW TO AVOID THEM: https://www.youtube.com/watch?v=1Dax90QyXgI&list=PLmwr9polMHwsR35rD9spEhjFUFa7QblF9 For more FREE English lessons, SUBSCRIBE to this channel. Full list of sentences: MAKING A CALL INTRODUCTION (FORMAL) Hi / Hello. This is (your name) from (company name). Ex: This is Ganesh from ZoomFin Financial Services. My name is (your name). I’m calling from (company name). Ex: Hello, my name is Ganesh. I’m calling from ZoomFin Financial services. INTRODUCTION (INFORMAL) Hi / Hey. It’s (your name). Ex: Hey Annie, it’s Ganesh. How’s it going? How are you? Good, thanks. Great, thanks. What about you? What’s up? Not much. The usual. ASKING FOR SOMEONE (FORMAL) May I speak to (person’s name)? Ex: May I speak to Douglas Adams? Could I speak with (person’s name), please? Ex: Could I speak with Mary Smith, please? I’d like to speak to (person’s name), please? Ex: I’d like to speak to Vijay Kumar, please. Could you put me through to technical support, please? ASKING FOR SOMEONE (INFORMAL/SEMI-FORMAL) Is Doug there? Is Mary around? Can I talk to Vijay? PURPOSE OF THE CALL (FORMAL) I’m calling to ask about… Ex: I’m calling to ask about your software consulting services. Could you tell me…? Ex: Could you tell me how much it costs? PURPOSE OF THE CALL (INFORMAL/SEMI-FORMAL) I just wanted to ask… Ex: I just wanted to ask if you’re free to meet sometime this week. ASKING WHEN SOMEONE WILL BE AVAILABLE When would be a good time to call? When will he be back? Do you know when she’ll be back? LEAVING A MESSAGE Could you take a message for him? I’d like to leave her a message. Please ask her to call me back. Could you ask him to call me back? Please tell him that I’m in town. Please let her know that I would like to meet her. TAKING A CALL Good morning/Good afternoon. (Company name), (your name) speaking. Thank you for calling (company name). This is (your name). How may I help you? What can I do for you today? Ex: Good afternoon. ZoomFin Financial Services. Ganesh speaking. How may I help you? Ex: Thank you for calling ZoomFin Financial Services. This is Ganesh. What can I do for you today? ASKING WHO’S CALLING Could I ask who’s calling? May I ask who’s calling? Who’s calling, please? Where are you calling from, please? TELLING THE CALLER TO WAIT (FORMAL) Please hold. Let me transfer you. I’ll put you through now. I’m connecting you now. TELLING THE CALLER TO WAIT (INFORMAL/SEMI-FORMAL) Just a moment Hold on. Hang on a second. SAYING SOMEONE ISN’T AVAILABLE (FORMAL) I’m sorry, he’s on another call right now. I’m sorry, she’s not here today. I’m afraid he’s not available at the moment. I’m afraid she’s left for the day. He’s not in his office right now. SAYING SOMEONE ISN’T AVAILABLE (INFORMAL/SEMI-FORMAL) She’s out of town. He’s not home right now. She isn’t back from work yet. He’s gone to the movies