Overview of BMC Helix ITSM Insights HD

Watch this video to understand the capabilities that BMC Helix ITSM Insights provides. BMC Helix ITSM Insights is a module of BMC Helix that delivers value by providing AI Service Management capabilities to use in combination with BMC Helix ITSM. BMC Helix ITSM Insights uses NLP (Natural Language Processing) and AI clustering algorithms to provide proactive problem management and real-time incident correlation. For more information on this topic, see the BMC Online Documentation Portal at: https://docs.bmc.com/docs/itsminsights2105/getting-started-1002241104.html Did this video help? Please let us know by liking, sharing, or commenting on this video. More BMC Software official videos are coming your way! Subscribe to the BMCdocs channel or Twitter. Video author: Dhanya Menon