Noisy Telephone BT Line FAULT caused by a bad connection. EASY FIX HD

Hi, this quick videos show a very simple fault that was causing a noisy line. The wire connected to terminal 5 had been inserted badly which was putting noise (crackling) on the telephone extension wiring. This happened because the IDC punch down tool was used at an angle rather than nice and vertical when punching down. Changing the front plate of the NTE5 master socket solved the problem. This problem was on the customer owned wiring and would have been chargeable if BT Openreach were called out. Many thanks Vince